High quality education leads to more students
Accreditation is an important subject for educational establishments. The quality of higher education is guarded by an accreditation system. Besides good education, attracting and retaining students is very important as well. After all, students base their choice of education mostly on the content and quality of the school. A good education is the foundation for a good future.
Educational establishments are constantly in motion
Education increasingly finds itself under pressure. Transparent business operations, a firm grip on risks, and meeting quality standards are necessary to ensure a good image. In addition, the stakeholders are constantly developing and their needs are changing. This is why it is important that educational establishments anticipate those needs but at the same time monitor their quality while doing that.
Why does it go wrong so often?
More regulations means more procedures that needs to be described. Within the framework of reaching goals in an effective and efficient manner, this is a logical consequence. It ensures that the procedures can be standardized and therefore run more smoothly. A disadvantage however, is due to more regulations and procedures, the education institutions lose overview. This sometimes leads to becoming more rigid bureaucratic organizations, where quality is neglected.
Another problem can be the absence of a method for monitoring quality. There is no insight in the current state of quality, and even less in an improvement cycle. When subsequently the quality is investigated by an external accreditation bureau, some schools inevitably fail to meet the standards.
As a consequence there will be ‘bad press’ and irritation with all the people involved. A bad image of a school is hard to recover from. But worst of all would be a decreasing amount of applications by new students, combined with an increasing amount of students whom are leaving the educational institution.
How can Comm’ant help?
The prestigious education establishments solve the issues above with a systematic approach. First, all processes, procedures, and regulations are charted using the Comm’ant system. Including all work instructions, checklists, forms, etc. This way it becomes clear what the current situation of the organization is, and where the blind spots and loose ends in the business operations are. Creating a blueprint of the organization is a necessary step to be able to improve. The Comm’ant system gives you the opportunity to do just that.
With Comm’ant you can easily link policy standards and demands to the corresponding processes. This will give you insight in how your educational establishment performs when it comes to quality. You will be in control! The real-time PDCA (Plan-Do-Check-Act) approach with the Comm’ant system is effective, and you will acquire cheaper and more flexible business operations.
Comm’ant as study material for higher education
In the Netherlands, there is an increasing amount of higher education establishments who use Comm’ant as study material in, for example, Business Economics. Saxion Hogescholen and the College of Arnhem and Nijmegen (HAN) are very satisfied with Comm’ant. Read how Saxion Hogeschool uses Comm’ant (cases in Dutch).
Read one of our cases (in Dutch), a source of inspiration for addressing your process organization.