Knowledge sharing is necessary if you want to grow, it means that you have to deal with the knowledge in your company in an effective way. The quality of knowledge is the foundation for success. Organization become more knowledge-based, it is its biggest asset. Unfortunately, professionals quite often keep this knowledge to themselves, all the while this knowledge can be very important for other players within the process chain. Knowledge only adds value when it is used properly. Mobilizing knowledge is essential. Many initiatives exist for stimulation knowledge sharing, but do these initiatives show the desired results? How do you stimulate your organization in sharing knowledge? What would be your preferred method?
Knowledge transfer methods
Direct, indirect, or both? Knowledge can be transferred direct and indirectly. The direct method, face-to-face, entails communication between two or more professionals. The indirect method means establishing a medium which contains knowledge, an intranet for example. Combining both methods of knowledge transfer is the most powerful approach. In the Comm’ant method, a group of skilled professionals will discuss, record and manage the current state of business within the system. Subsequently, all colleagues and team members will use this knowledge to achieve optimal results.
Make sure you start easy! For practical knowledge sharing you chart the business process. You invite employees and experts to help build the knowledge collection and subsequently stimulate the sharing and implementing of knowledge. Through periodical process and knowledge evaluations the awareness of the required and available knowledge will grow. By active maintenance of the information, the quality of your information will increase as well. Opening up this knowledge to the entire organization will enrich your employees with all the relevant knowledge. The process model has proven to be the perfect framework for displaying the knowledge of the organization. All employees will recognize their role in the process and have easy access to the information that is specifically relevant for them.
The systematic approach
When you use Comm’ant, all knowledge that is relevant for several processes will be described only once, and used simultaneously on different locations in the process model. All data is stored in a relational database which saves time in maintenance and finding information. Comm’ant can be filled easily by employees using their web browser. They can send emails from within the system to draw the attention of colleagues to modifications and new information. This way knowledge management truly adds value.
The integrated knowledge management solution of Comm’ant is sustainable and can be accessed 24/7 from every workplace you desire.