Use the Comm’ant method for effective process management
An increase of effectivity and efficiency, learning and improving, one shared language, smooth collaboration with chain-partners and much more. All of them known advantages of process management. But if you lead from a hierarchical perspective, on the targets of the department manager, you automatically affect the results of the department that he or she manages. A disadvantage of this perspective is that you do not have an integral approach for optimizing the process chain and the chain result.
Process management with Comm’ant gives you the solution with an approach for:
control of the processes in the chain
leading the people in the organization
integral leadership with goals and control aspects
Comm’ant provides insight & control in business processes and process chains. How can you convey the result driven approach?
Effective and efficient
The main rule is putting the clients’ needs first for increasing effectivity and efficiency. Because processes are a crucial element in business operations, it is important to manage them well. The first step is charting the processes with the help of Business Process Management Software. This chain overview is the starting point for improving your business processes.
Where are the business issues and who will fix them?
Years of experience and research has proven that 80% of mistakes are made during information hand-offs; the moment that process 1 (output) meets process 2 (input). This is the phase where the most communication errors arise. Miscommunication is often possible because there are no clear records which states who is responsible for what. The internal or external client-supplier agreement appear to be unclear. Expectations are not met, with disappointment and frustration as consequence, which will undermine performance.
If you use this knowledge to create a good process description and analyse these information hand-offs, you want the output of process 1 to match the input of process 2. Who makes, controls and receives it, and which elements are crucial for doing it right the first time?
The right solution!
Most errors within a process arise during the information hand-offs. A process management system can offer a solution for this challenge. This system charts the processes with a drawing tool and stimulates continuous improvement of the processes. There are many suppliers of process management software. However, to find your way in this forest of suppliers, we advise you to focus on software which aims at improving these information hand-offs. After all, these are the moments where you make unnecessary costs and therefore, you can save a lot of money on.
Comm’ant software tool
Comm’ant is a relational database, automatically consistent, which means that if something changes on location A which has consequences on other locations, it will automatically executed in the entire system. This will save you time, which you can use to focus on the content. If preferred, Comm’ant will show you an up-to-date overview of the chains of activities. Within a second you will know who is responsible for what. The business issues and blind spots will be visualized. Comm’ant is a result driven process model in which you can easily modify information to new circumstances. With Comm’ant, process management becomes tangible, effective and applicable in practice.